General Terms And Conditions

Terms Of Services [v1 06/2017]

All services given by “SadeemRDP.com & Subdomains” may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless SadeemRDP from any claims resulting from the use of service which damages the subscriber or any other party.
Sites that promote any illegal activity or reflect to SadeemRDP Servers, or any other server on the Internet are even prohibited. Links to such things are also prohibited.

[1] Some Examples Of Prohibited Activities In Our All Servers:

Anything than can result in Spamhaus listing, Phishing Sites / Scam Sites (ex: Ebay/Paypal,CC/Password Scam sites), Mailbombers or any sort of spam sites, DDoS originations, Spam email, auto surfers, Netscan / Hack programs and archives, Use of Virtual machines or its software, Malicious Scripts (ex: originate DDoS attacks or hack attempts), Botnet/Doorway/Carding/Jingling, Using RDP Server As SeedBox, BitCoin Mining is Banned in any form. Broadcasting and Streaming in Starter, Basic, Admin, Encoding, Botting and USA Rdp is banned. Buy Streaming RDP from us Streaming purpose.

Banned Activities:
The following activities are banned for use on all our servers and may not be run by any clients. These activities are banned since they are either illegal / harmful / malicious / increase server loads.

  • Any kind of IRC Bots
  • Mining tools
  • Proxy Servers / Websites
  • YouTube Watch-time Completing
  • DDoS / DoS / Brute Force tools
  • Any kind of E-mail spamming tools like AMS or TurboMaiiler
  • Hosting of Game, File and Web Server Servers
  • Hacking / Cracking / Carding
  • Mail Bombers
  • Any type of sniffers
  • IP Spoofer
  • Port Scanners
  • Telnet or SSH Access Scripts
  • All versions of UBB (Ultimate Bulletin Boards)
  • Fake Login Pages
  • Streaming Services
  • Resource Hogging Software Which Takes CPU More Than 25%

** FOR ANY OF THE ABOVE REASONS REFUND WILL NOT BE ELIGIBLE.


[2] Making Account On Sadeem RDP:

By making an account on SadeemRDP, you reflects that you agrees with our all policies and guidelines.

[3] Buying RDP/VPS/Servers Services From Us:

By buying our servers and using our services, you signifies that you totally agrees with our Terms And Conditions. The Minimum Setup time for every orders is 1 hour. However during Large number of Orders, it can take upto 2-3 hours, kindly open a support ticket for any queries. We are glad to help you.

[4] Harm To Server Caused By You:

Any attempt to harm our servers is highly prohibited. Any violation in Terms of Services mentioned above, your account will be cancelled without any refund for sure.

[5] Harm To Other Clients Caused By You:

At any situation we found a client being abused by other client, then we will Terminate his account from SadeemRDP for sure without refunding his balance.

[6] Harm To Support Team Caused By You:

At any situation we found a client being abused the support team, member , administrator or the company or any team member of the SadeemRDP Team, then we will Terminate is account from SadeemRDP for sure without refunding his balance.

[7] Infringement:

Infringement of above defined rules should be immediately reported to admin(at)Sadeemrdp.com . All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

[8] Server Uptime Guarantee:

SadeemRDP guarantees 99.98% server uptime on all our RDP plans. If any day servers found to be dead for long time, then you can ask your remaining balance back. We also provides extra days to use your server if we found that your server is not working for long time by our mistake. SadeemRDP reserves the rights to alter any or all of the above policies, guidelines and disclaimer without specific notification. We also retain the right to increase any pricing and make changes to our account plans without notifications.


Some Frequently Asked Questions:

  1. 1 Admin Access* Means Software installation rights ONLY. It does NOT mean FULL ADMIN. Full Admin Access is available only in Private RDP only.
  2. 2 There is NO admin access in Starter RDP and Trial RDP which means you do not Have rights to install Software on your own. You Can Request for Software installation and we will install it for you and you can use it.
  3. 3 Encoding RDP is used for Video editing, Video Encoding, Video Compression, Image editing and All kind of Encoding work. The Number of users is 12-14 per Server But OBS and Xsplit Is Totally Banned In Our All RDP Plans.
  4. 4 Running Video Editing Tools in Admin RDP will result in Suspension of Service. It will NOT be tolerated.
  5. 5 Running TRAFFIC Bots in Trial/Basic/Admin and Encoding RDP will also result in Suspension of Service.
  6. 6 Running Streaming Software in Trial/Basic/Admin and Encoding RDP will also result in Suspension of Services.
  7. 7 Any Kind of Hacking and Cracking activities will not be tolerated and the services will be Suspended immediately.
  8. 8 Using HIGH CPU, RAM and Misuse of Resource will also result in Suspension of services.

** NO REFUND WILL BE GIVEN FOR ANY OF THE VIOLATION OF TERMS OF SERVICE.


Note 1: If you violate our ToS, no refund will be made at any cost.

Note 2: You agreed to our ToS and Refund Policy & Admin Plan Policy during payment, hence paypal / payza or any other payment mode will also read our Policies and make refunds based on our Refund Policy.

Note 3: If you don’t agree to the above Rules/Restrictions, then please DO NOT Place Server / RDP order.

Note 4: If Any Payment Gateway Charge Fee Then We Charge Payment Gateway Fee From Client. Payment Gateway Fee Will Be Automatically Calculated upon Invoice Generation

Privacy Policy [v2 07/2018]

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

[2] What personal information do we collect from the people that visit our blog, website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

We Collect:
First & Last Name
Address
Postcode
Phone Number

These Inform Is Important For Signup In Our Clientarea. We Don’t Sell & Share Your Personal Info To Anyone

[3] When do we collect information?

We collect information from you when you register on our site, place an order, Use Live Chat, Open a Support Ticket or enter information on our site. Provide us with feedback on our products or services

[4] How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

[5] How do we protect your information?

• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
• We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
• Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
• We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
• All transactions are processed through a gateway provider and are not stored or processed on our servers.

[6] We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

** If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

[7] Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
Email: [email protected]
Mobile: +1 (417) 356 4545
Skype: live:SadeemRDP
Contact Form: https://client.sadeemrdp.com/contact.php

Refund Policy [v1 06/2017]

You, the customer are our Number one priority and so, we, at SadeemRDP provide a 24 Hours Money Back guarantee to those clients who ordered our service and are having any discrepancies with it. The reason for the above has to be mentioned and our qualified technicians would come up with the root of the problem and will provide you with a suitable solution. If, by any chance, there is some discrepancies regarding our product, we ensure a safe and reliable guarantee for the refund of your money, as bound by moral obligation. Transaction & Setup fees will NOT be refunded.

[1] Refunds on grounds of the pretexts mentioned below will not be accepted:

1. Ignorance about the proper usage of RDP

2. Unsuitable network connection at the client’s end

3. Other technical reasons at the client’s end that prevent him/her from using our product to its optimal efficiency.

4. Issues concerning third party software. ( If a 3rd party software or Bot is corrupted or is tampered refund will not be given for that reason, you should contact their support to get it solved.)

5. Refund Policy not applies to USA All RDP Plans product category.

6. Invalid claim or silly reasons are NOT elgible for a refund.

*SadeemRDP strictly does not condone Hacking/ Bruteforcing/ Mass Mailing Tools. They are illegal and hence clients will not be able to use them, with the servers provided by us.

[2] Private RDP Server Policy:

1. We Don’t have any Refund Policyfor our Private RDP Servers OR USA Location RDP.
2. If we found any server fault (hardware related), will fix it as soon as can fix it (depend on hardware & holiday).
3. We have mentioned setup time for all products, within setup time, will not accept any claim about server pending or not delivered.


Note 1: If you violate our Terms Of Services, Admin Plan Policy & RDP Usage Rules, no refund will be made at any cost.
Note 2:You agreed to our Terms Of Services, Admin Plan Policy & RDP Usage Rules during payment, hence Paypal & Stripe or any other payment mode will also read our Policies and make refunds based on our Refund Policy.
Note 3: If you don’t agree to the above Rules/Restrictions, then please DO NOT Place Server / RDP order.

Admin Plan Policy [v3 09/2017]

[1] What Is Encoding And Admin RDP Plans Policies:

We had Configured Our Admin Servers In The Way So That Any Fraud User Who Just Want To Harm Our Users/Server Can’t Do Anything. We Are Explaining Our Policy Here. In Encoding & Admin Plan Do Not Have Full Admin Rights. However You Can Be Able To Execute Your .exe Files In This Plan. Not All Software Can Be Installed On This Plan, If You Have Any Software Which Can’t Be Installed, You Can Contact Our Support Team. If The Software Is In Our Allowed List, They Will Install That For You.

[2] Why We Do Not Allow Full Admin Access In Shared Admin Plans ?

As You Know There Are Many Users Who Just Want To Ruin Other’s Work And Business, They Purchase The Admin Plan And Use There Admin Power To Add Extra Users, Change The Server IP Address, Install Malwares, Changes The System Settings, Which Can Make Server Unusable, Offline, As A Quality RDP Provider, It's Our Duty To Stop This Types Of Activity And Provide Our User Secure & Quality RDP Experience. Don’t Worry About Your Custom Software Our Team Are Available For You To Install Your Softwares. We Provide Temporary Full Admin Access Only If We Think You Really Need That To Configure Setting Of Your Software or Any Thing,

[3] Rules Of Admin Plans:

1. We Do not Allow Any Types of Hacking/Cracking/Bruteforcing Activities/Mining/Streaming/Mass Mailing On Our Servers.
2. Abusing Server CPU, RAM Usage For More Than 5 Minutes Will Not Be Tolerated And Can Result In Service Suspension.
3. No Email Marketting/Mass Emailing Is Allowed Expect Our Spamming RDP Plans.
4. No Vmware Software Is Allowed Extect Our Cheap Dedicated Servers Plans.
5. No Traffic Bots Are Allowed Expect Our Private RDP & Cheap Dedicated Servers Plans.
6. Streaming Is Not Allowed Expect Our Private RDP & Cheap Dedicated Servers Plans.


Note: We Have Only 24 Hours Refund Policy On Admin Plans. Kindly Read And Agree To Our Policy Before Purchasing.
Note: We Do Not Refund On Any USA RDP Plan

** Do Not Waste Our Precious Time And Server By Just Placing The Order And Ask For Refund. You Can Ask For Demo If You have Any Doubts **

RDP Usage Rules [v2 06/2020]

Strictly Not Allowed In All Shared RDP Plans:

  1. ● Browser Mining
  2. ● CPU Mining
  3. ● Bot Programs (All)
  4. ● Bot Checker (Account Checkers)
  5. ● BTC Mining
  6. ● YouTube Watch-time Completing
  7. ● Mass Mailing Software’s (Except in Spamming RDP)
  8. ● Email Checkers (Except in Private RDP)
  9. ● Proxy/VPN Software’s (Except in Private RDP & Cheap Dedicated Servers)
  10. ● Traffic Bot (IPTS, Traffic Spirit Etc Allowed Only In Private RDP)
  11. ● Live Streaming Software’s (Except in Cheap Streaming RDP & ● Private RDP & Cheap Dedicated Servers)
  12. ● Android Emulator’s Expect Cheap Dedicated Servers Plans
  13. ● Hacking Tools (BruteForce, DDOS, Scanners, Etc.)
  14. ● Server Type Software’s (XAMP, ISS Etc) Expect Private RDP & Cheap Dedicated Servers
  15. Encoding Programs (Except in Encoding RDP Plans)
  16. ● Antivirus (More Trouble Than It’s Worth)
  17. ● High CPU Usage Programs

Not Allowed In Private RDP:

1. Adding Other User Accounts (If You Want To Add Extra User Contact Support & Pay Extra User Fee 5$)
2. Mass Mailing & Hacking Tools (DDOS, Scanners, Etc.) Expect Spamming RDP Plans.
3. All Other Activities Allowed (Which Are Banned In Shared RDP Plans)

Allowed In Starter & Basic RDP::

1. Request Own Software Installation (Before Installing First We Will Check Software If Meets To Our Policies Then We Will Install)
2. Basic Work
3. Downloading & Uploading
4. Personal Work
5. Compressing

Allowed In Admin RDP:

1. Install Own Basic Software’s By Yourself By Run As Administrator
2. Right-Click And Select To Run As Administrator Then Type Your Password In Blue Box
3. Do Admin Activities
4. + Basic RDP Activities

Allowed In Encoding:

1. All Encoding Activities & Software Allowed
2. Only 1 Encoding Process Allowed at Same Time
3. + Allowed Basic & Admin RDP Activities

Allowed Activities In Private RDP:

1. All Other Activities Allowed Which Are Banned In Basic, Admin & Encoding RDP
2. Full Admin Access
3. Install Your Desired Software’s
4. Install Your Desired Software’s
5. Live Streaming (OBS)
6. BTC Mining
7. Browser Mining
8. Proxy/VPN Software’s
9. Act Just Like Your Personal Computer

Allowed Activities In Spamming RDP:

1. Send Mass Emails
2. Run Mass Mailing Server


Note 1: Any Virtual Machine (VM) Making Software Will Not Work In Any RDP Plan Expect Cheap Dedicated Servers Plans.
Note 2: Mass Mailing on Banking Phishing & Government Institutes Not Allowed.